SHIPPING & LOGISTICS
SHIPPING & LOGISTICS - ADTRACTOR L.T.D.
Global Deliver. On Time. Every Time
SHIPPING POLICY - ADTRACTOR L.T.D.
Depending on the availability of the goods, shipping access, transport rules, and the requirements of the destination country, ADTRACTORLTD ships machinery and equipment inside the United Kingdom as well as to certain foreign destinations.
1. SHIPPING DESTINATIONS
We are currently able to provide delivery services within the United Kingdom as well as to a number of foreign destinations across the continents of Europe, Africa, Asia, the Middle East, and the Americas.
It is possible that the availability of shipping is contingent upon the type of machinery, the destination, the accessibility of transportation, the availability of carriers, import rules, and the local delivery conditions. Customers will be notified prior to the confirmation of their orders or the processing of their payments if shipment is determined to be unavailable for a certain destination.
2. SHIPPING CHARGES
When determining shipping costs, the type of machinery, its size, the destination, the mode of transportation, and the delivery requirements are all taken into consideration. A flat rate shipping charge of 699£ applies to standard deliveries.
The following items may incur additional shipping costs:
1. Heavy or oversized pieces of machinery
2 . Geographical areas that are inaccessible or remote
3. Special criteria for loading or unloading the vehicle
4 . Storage of ports or alterations to the route
5. provisions for the specialised handling of consignment
At the time that the order is being finalised, any shipping costs that may be relevant will be notified and confirmed. Throughout the entirety of the shipping process, we strive to keep our prices as clear and transparent as possible.
3. PROCESSING TIME
In most cases, orders are handled following the confirmation of payment and the receipt of any necessary shipment or order paperwork. The standard order processing time is 3 to 5 business days.
The amount of time required for processing can change depending on the type of machinery, the inspection requirements, the export procedures, the shipping arrangements, and the legislation that govern the destination.
4. SHIPPING METHOD
The available transportation options may include the following, depending on the type of machinery, its size, and its final destination:
1. The shipment of containers
2. Transportation that is Ro-Ro (Roll-on/Roll-off)
3. Break bulk shipping or flat rack can be used.
4. Transport via road for many specific destinations
Before shipping each order, the most suitable shipping option will be confirmed.
5. ESTIMATED DELIVERY TIMES
Once an order has been shipped out, the estimated delivery times will begin to be calculated.
Regular delivery timeframes may include the following:
1. Mainland United Kingdom: three to seven business days
2. Europe: five to ten business days
3. From ten to twenty-one days for international maritime freight
Various factors, such as the destination, shipping method, customs procedures, carrier schedules, and local regulations, can affect shipment timing. Estimates of delivery are offered solely for the purpose of providing direction and are not guaranteed.
There is a possibility that delays will occur as a result of customs inspections, weather conditions, disruptions in transportation, congestion at ports, public holidays or other situations that are beyond our reasonable control. In the event that there is a major delay, we will get in touch with you using the information that was included with your order.
6. TRACKING UPDATES
After the cargo has been dispatched, it is possible to give shipment tracking details and delivery updates, if they are available. Whenever there is an update regarding a freight or foreign shipment, it may be sent via email, shipping references, carrier information, or transport documents.
7. CUSTOMS, DUTIES, TAXES, & IMPORT REQUIREMENTS
Unless it is specifically stated explicitly in writing otherwise:
1.The product prices and shipping charges do not include any import tariffs associated with the destination country, customs charges, VAT/GST, port charges, storage fees, broking fees, or local delivery fees that are not applicable in the United Kingdom.
2. Any import regulations, taxes, tariffs, clearing fees, and compliance obligations that are specific to the destination country are the responsibility of the buyer.
Before placing their orders, customers are responsible for ensuring that the items they intend to purchase may be legally imported into the country of destination.
8. DELIVERY ADDRES & ACCESS
For the purpose of ensuring a secure delivery, customers are asked to supply an accurate delivery address, contact name, telephone number, and any other site-access information that may be necessary.
When the delivery cannot be completed due to the following:
1. misinformation regarding the address
2. The absence of customers,
3. The reluctance to accept delivery.
4. The failure to complete customs clearance.
5. Lack of unloading access.
Additional fees may be incurred for storage, redelivery, port, carrier, or handling.
9. INSPECTION ON DELIVERY
The customer is responsible for inspecting the goods upon delivery and informing us within forty-eight hours of any damage that occurred during transit, missing items, or delivery discrepancy. If possible, the customer should also provide photographs and supporting papers.
It is advised that things be signed for as “unchecked” whenever possible, especially in situations when inspection cannot be completed immediately.
10. DELAYS AND EVENTS OUTSIDE OUR CONTROL
We do not accept responsibility for any delays in delivery that are brought on by circumstances that are beyond our reasonable control. These circumstances include customs holds, port disruptions, strikes, weather events, war, sanctions, carrier troubles, or government restrictions. The statutory rights that you are entitled to are not affected in any way by this.
11. FAILED DELIVERY OR UNCOLLECTED GOODS
Should the goods not be accepted, collected, or cleared by customs within the specified time frame, we reserve the right to levy appropriate charges for storage, return, demurrage, re-routing, or redelivery, provided that these expenses have already been paid.
12. RETURNS AND CANCELLATIONS
It is recommended that you read this Shipping Policy in conjunction with our Returns and Refund Policy as well as our Terms and Conditions.
12. CONTACT US
ADTRACTORLTD
87 Unett Street, Smethwick, England, B66 3SZ
Email: support@adtractorltd.com
Website: https://adtractoeltd.com
For shipping information or delivery-related questions, please contact us before placing your order calling +442081501027 or Whatsapp +447836527321
Let’s Move Your Machinery Worldwide with Confidence.